Frequently Asked Questions for On-Line Building Permits

Updated 3/27/15

 

What types of permits are available online?

 

What is considered residential?

 

Who can obtain an online permit?

 

How do I apply for a permit online?

 

What documents need to be posted on-site for online permits?

 

What are the system requirements?

 

What credit cards do you accept?

 

How do I make changes if I make an error?

 

What do I do if I don’t receive a confirmation e-mail/placard?

 

Why did I receive two confirmation e-mails?

 

What types of permits are available online? Permit types that do not require a plan review are now available online. Residential mechanical change-outs, plumbing & gas water heater replacements and some residential electrical permits are available, as well as commercial mechanical change-out permits and commercial water heater replacements.

 

Beginning August 1, 2013 we will be offering through ePlan review permits for residential and commercial window and door replacements, solar water heaters, pool heaters & photovoltaic systems, site plans and commercial mechanical change-outs with electric. These permit types can be submitted online but will require plans be submitted electronically and reviewed through ePlan Review before they can be issued.

 

 

 

 

 

ONLINE APPLICATION TYPES THAT DON’T REQUIRE PLAN REVIEW

A/C RESIDENTIAL REPLACE EQUIP & DUCTWORK

A/C RESIDENTIAL EQUAL CHANGEOUT EQUIP ON

A/C RESIDENTIAL REPLACEMENT W/GAS & OR E

COMMERCIAL A/C CHANGE OUT W/ELECT < 5TON

BURGLAR ALARM/SECURITY COMMERCIAL ONLINE

ELEC RESIDENTIAL ADD/ALTER CIRCUIT(S)

ELEC RESIDENTIAL METER REPLACEMENT/RELOC

ELEC RESIDENTIAL RISER REPAIR/SERVICE

ELEC TEMPORARY SAWPOLE

ELEC RECERTIFICATION RISER/SERVICE ONLY

ELEC RESIDENTIAL SERVICE UPGRADE/CHANGE

GARAGE DOOR 1 & 2 SINGLE FAMILY ONLY

PLUMBING RESIDENTIAL SEWER REPLACEMENT

PLUMBING RESIDENTIAL WATER SERVICE REPLACE

ROOF REPLACE COMMERCIAL UP TO 15 SQUARE

ROOF REPL COMMERCIAL > 15 SQ UP TO 40 SQ

ROOF REPLACE COMMERCIAL OVER 40 SQUARES

ROOF REPLACEMENT RESIDENTIAL UP TO 15 SQ

ROOF REPLACE RESIDENTIAL > 15 SQ TO 40 SQU

ROOF REPLACEMENT RESIDENTIAL OVER 40 SQU

WH EQUAL CHANGEOUT COMMERCIAL

WH REPLACEMENT PLBG/GAS/ELEC COMMERCIAL

WH EQUAL CHANGEOUT RESIDENTIAL

WH REPLACEMENT PLBG/GAS/ELEC RESIDENTIAL

 

 

 

 

 

ONLINE PERMITS REQUIRING EPLAN REVIEW

COMMERCIAL A/C REPLACE > 5TON W ELECTRIC/ EPLAN REVIEW

WINDOW AND/OR DOOR REPLACEMENT PERMIT

SOLAR POOL HEATING SYSTEM

SOLAR PHOTOVOLTAIC SYSTEM

SOLAR WATER HEATER

SITE PERMITS PARKING,PAVING,LANDSCAPE

 

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What is considered residential? Single family residences, townhomes and duplexes are considered residential. Apartments and condominiums are considered commercial for permits.

 

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Who can obtain an online permit? Licensed contractors currently registered with the City of St. Petersburg can obtain online permits.

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How do I apply for a permit online?

·                        Point your internet browser to  https://actiononline.stpete.org/Click2GovBP/index.html

·                        Select the “Submit Application” button.

·                         Select the permit group (mechanical, electrical etc.) you are applying for from the “User Class” drop down menu click “Continue”.

·                        Enter the address, parcel number or owner name. Be sure to follow the address format outlined on the bottom of the screen. Click “Continue”.

·                        On the Submit Application- Parcel Search Results screen, select the correct address, parcel or owner name. Click “Continue”.

·                        On the resulting screen select the Application type from the drop down menu. Enter the total estimated value WITHOUT decimals, tenant name or number if applicable, indicate if the building is public or not, and select the Contractor type in the required field.  In the detailed work description box enter the work description and after reading the certification box, check the “I Agree” box and click the “Continue” button.

·                          In the “Contractor Name” box enter the contractor name and click “Continue”.

·                        Select the “Contractor Name”.

·                        On the Contact Information screen, enter the required fields and click the “Continue” button.

·                        On the Structure Information screen, enter the required fields and click the “Continue” button.

·                        On the Permit Selection screen verify you have selected the correct permit type and select “Continue” if correct or “Back” if you need to make changes.

·                        Proofread the information on the Application Summary screen and if you need to make changes select the “Back” button. If all information if correct click the “Finish” button

·                        Print the Application Confirmation” screen. This is the screen that MUST be posted on-site along with your e-mail confirmation and will serve as the placard.

·                        Select “Pay Now” to pay permit fees. Enter the required information for your charge card information and after verifying information is correct click “Continue” to pay your fees.

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What documents need to be posted on-site for online permits? Confirmation e-mail and print screen showing the job address must be posted on-site. When applicable, mechanical sizing calculations and Notice of Commencements must also be posted on-site.

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What are the system requirements? This system supports the following browsers:

·        Safari 4 and up

·        Chrome 10 and up

·        IE 7 and up

·        Firefox 3 and up

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What credit cards do you accept? We accept MasterCard, Visa, Discover and American Express for on-line payments.

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How do I make changes if I make an error? During the permit process you are able to review your information and make changes. Errors that are not corrected prior to submitting your permit for processing will need to contact our office at (727)893-7231 for changes.

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What do I do if I don’t receive a confirmation e-mail/placard? You should add E-Notifications@stpete.org to your e-mail approved sender list so that you are able to receive e-mail confirmations. If you don’t receive a confirmation e-mail contact us at: permits@stpete.org with the permit number, contractor information and we will manually generate a confirmation e-mail.

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Why did I receive two confirmation e-mails? The system generates a confirmation e-mail to the e-mail address of the applicant, as well as an e-mail to the e-mail on record for the contractor selected. This feature alerts the contractor to what permits are being pulled under their company name. If the applicant and the company e-mail are the same you will receive two e-mails.

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